On-Demand
As online sales continue to grow, so does the influence of social. There are 521 Million more social media users now than just a year ago and 78.6% of all internet users aged 16 to 64 report having made one or more purchases online in the past month. Brands are relying more than ever on the power of social to drive sales, reduce friction in the customer journey, and build connections with customers.
Join our panel of experts as we discuss the need for brands to invest in social customer care and social commerce.
In this session, you will learn:
| ✔️ What is social commerce and how it impacts your sales |
| ✔️ Where social care fits into the buying journey |
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✔️ Strategies to incorporate UGC into all aspects of the purchase lifecycle |
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✔️ How to meet customer expectations for seamless social sales and support |
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✔️ Real-world examples of brands that engage customers and increase sales across social |
